Privacy Policy
Introduction

Welcome to AI Video, an innovative AI-powered application that transforms your imagination into stunning videos and images. At Whaleway Tech, we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI Video application. By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account Information: Email address, username, and profile information when you create an account
  • Subscription Details: Payment information, subscription plans, and credit usage
  • User Preferences: App settings, language preferences, and customization options

Usage Information

  • App Usage: Features used, generation requests, and interaction patterns
  • Content Generated: AI-generated videos, images, and associated prompts
  • Device Information: Device type, operating system, and app version

Technical Information

  • Logs: Error reports, performance metrics, and system diagnostics
  • Analytics: App performance data and user behavior insights
How We Use Your Information

Service Provision

  • Process and fulfill your AI generation requests
  • Manage your account and subscription
  • Provide customer support and technical assistance
  • Improve app performance and user experience

Communication

  • Send important updates about our services
  • Provide customer support and respond to inquiries
  • Send promotional offers (with your consent)

Research and Development

  • Analyze usage patterns to improve our AI models
  • Develop new features and capabilities
  • Ensure app security and prevent fraud
Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We conduct regular security assessments and updates
  • Secure Infrastructure: Our servers are hosted on secure, cloud-based platforms
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to using commercially acceptable means to protect your personal information.
Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our app
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly give us permission to share your information
Your Rights and Choices

Access and Control

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format

Communication Preferences

  • Opt-out of promotional communications
  • Choose how you receive notifications
  • Manage your privacy settings

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Children's Privacy

AI Video is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Company: Whaleway Tech

Email: app.support@whalewaytech.com

We will respond to your inquiry within 48 hours.

Last Updated: August 2025
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